Hotel Guest
Today's hotel guests demand more from their hotel experience than a clean room and a well-cooked breakfast. While these traditional hospitality industry mainstays continue, connected and Web-enabled guests are increasingly becoming the rule - not the exception.
Hotel owners and managers understand that the needs of the "road or air warrior" have evolved from the days of needing just a telephone.They now commonly use touch screen devices, wired or wireless Internet connectivity and full home entertainment options when they travel. This is why HTM developed an option-based product portfolio, which includes guest Internet support as only one component.
HTM want you to be competitive, to increase your customer loyalty and take advantage of the latest technology-driven services, such as the Apple iPhone, Skype, 3G and the BlackBerry, which have and will continue to become "must-haves". HTM's product family which is constantly evolving, it is one which we believe offers best in class products and services for most of your serviced apartment or hotel needs, including:
Hotel Guest Bedroom Telephones
HTM offer TeleMatrix, Mitel IP and other single, two line, touchscreen and cordless telephones, including mobile solutions using DecT, Wi-fi and other technologies. To learn more.
Wi-Fi and/or Wired Guest High Speed Internet Access (HSIA)
Guests demand internet access today, especially if travelling on business. HTM offers a range of installation options which address the needs of today whilst planning for tomorrow. To learn more about hotel owned HSIA wired or Wi-Fi systems or HTM support options, please contact HTM by telephoning +44 (0) 845 458 0690 to request a no-obligation meeting or to discuss your project queries in detail.
Freeview Television, Touchscreen Internet Kiosks, Terminals & Other Devices
New technology is being developed everyday for use by the hotel guest, including telephones and check-in kiosks. HTM has been actively working in this area and has a number of solutions it can offer and support, from new TeleMatrix telephones to guest internet access pods for flight information or internet games. To request more information please email the sales team to request a call back.
Wi-Fi and/or Wired Guest High Speed Internet Access Support
HTM can provide guest Internet support for your hotel if you have your own installed wired or Wi-fi network. Clients enjoy the ability to act as the point of reference, controlling the situation whilst having the comfort of having an additional expert resource available to provide assistance and a satisfactory guest outcome. The level of support HTM provides is dependent on your level of desire to be involved, the availability of on-site skilled hotel expertise and resource. To learn more about these services and how to possibly save on your support costs, please click here.HTM believe client hotels or groups control their communication and Internet revenues
HTM are simply there to specify, evaluate with you, then install, support and provide future technology advice so you stay at the front of your guests mind, when they seek to book online or by telephone when next visiting your town or city.
To learn more about how we can help you achieve this, please email us to request a call back or telephone +44 (0) 845 458 0690 to speak to a member of the sales team.