Man on sofa reading newspaperHotel ReservationsModern hotel bedroom

Existing Hotel

HTM is continually working with our hotel customers and technology partners to extend our areas of expertise to include Internet Protocol (IP) based hotel solutions for voice, data, security and voice messaging applications.

Hotel clients expect HTM to quickly understand and demonstrate a high level of hospitality understanding, which is why HTM provides:

  • NOC for all of your Mitel voice, hotel telephone, Guest Internet, hotel SIP trunking and Meteor Call Accounting needs.
  • Freeview television, guest wired or wireless Internet (HSIA) and VoIP.
  • Tier 1 HSIA Guest Internet standard remote support language options – English, Spanish, French (others on request)
  • A flexible, cost-aware responsive approach to upgrading, replacing or maintaining of systems.
  • Innovative solutions, including equipment trials, to provide proof of concept or ROI.
  • IT Management, outsourcing and non-HTM support desk options through our partner relationships.
  • Ongoing consultative analysis, evaluation and project management of current and future planned hotel technology developments.
  • Remote moves or system changes, training and other work within the maintenance contract, ensuring additional costs are minimized.
  • Structured cabling expertise in CW1308, Category 5e / 6e to support hotel group or technology vendor expansion plans in the U.K. or Europe.
  • TeleMatrix or Mitel touchscreen and other hospitality related devices to enable remote working, generate competitive advantage or simply fulfill identified guest needs.
  • Training services for free, an HTM standard offering for hotels within the M25, for those outside, HTM provide a number of low-cost options, especially when hotels provide overnight accommodation for free.

The HTM solutions are a portfolio of products and services which have evolved to successfully resolve your two main challenges:

  • Reducing voice support, IT or communication services costs.
  • Purchasing new communications technology and finding ways to use the existing or enhanced technology to improve business profitability.

Working in the UK & Ireland to project lead or deploy our staff in teams to complete client infrastructure or telephony projects.

To learn more about how we can help you achieve this, please email us to request a call back or telephone +44 (0) 845 458 0690 to speak to a member of the sales team.