HTM Support
The potential disruption to a hotel caused by a communication breakdown, the call down to Front Desk by an irate guest, are all events that no hotelier wants to experience. HTM voice and data maintenance services go a long way to ensure that these events do not occur. The HTM support contract options can include the provision of on-request additional services to support large conferences or key events at your hotel.
Remember, from proactive monitoring of a guest HSIA service, to requiring the replacement of key equipment after a flood or other form of emergency, HTM engineers will be able to provide you and your hotel with the expert support you require.
Why Choose HTM?
HTM offer support on Mitel and other telecoms equipment used by hoteliers and their guests in the UK and Ireland. We offer around the clock support and maintenance on legacy systems and this is backed up by full UK and Ireland coverage and proactive account management.
Maintenance Options
Our offering is completely flexible and scaleable to meet your hotel, group or serviced apartment needs. HTM can provide all the support and maintenance contract options you would expect, from supporting legacy Mitel systems to 24/7/365 support on the latest VoIP and SIP technologies. HTM support processes can include a weekly account management call to ensure that you always receive a pro-active approach to your total costs management.
Cost Saving Audit
In order to look at ways to reduce your costs and to investigate how savings can be made , please email us to request a no-obligation meeting or telephone the sales team on 44 (0) 845 458 0690