Products
Meteor Call Accounting
The three common questions HTM are asked about Meteor Call Accounting:
- What is important about Call Accounting and Management?
- Why do I need it?
- How can I make the investment pay?
There is so much pressure on telephone revenue in hotels these days, you could ask "why invest in such a system?".
One reason, self-protection. Meteor will help you address the growing influence of Sarbanes-Oxley and the related EU, Irish or UK legislation.
Sarbanes-Oxley was passed as a new law in the USA in 2002, shortly after the Enron and Worldcom company failures. The recent turbulence in the financial sector and the requirement of the Sarbanes-Oxley Act to improve the way information is stored, tracked and made available to auditors or other independent inspectors, makes Meteor Call Accounting a solution you should consider.
Meteor satisfies the need to provide good quality information about guest expenditure, support executives travelling to your hotels who now have to be able to demonstrate the 'business purpose' behind their travel, meetings and even meals in restaurants. It increases your ability to fulfill this need to provide documentary evidence, your due diligence telephony checks and, we believe, compliance with the rules of the most demanding potential customer purchasing departments.
HTM understands the need for the hoteliers to protect their biggest asset, their hotel guest. We work hard with hoteliers to provide and support you, if required, with marketing and implementing aggressive calling packages.
This could include:
- A "free calling" plan for the first ten minutes for Executive floor or VIP guests.
- Guest or staff fraud management.
- Tiered billing and rate management, align htmVoice minutes to wholesale or correct country dialling patterns.
It could improve your guest satisfaction results of our client hotels. What happens in your hotel every February the 14th? You are quick to advertise a Valentine's Special with wine and chocolates, yet how many parents receive the opportunity to quickly call home for free to check on their children?
Meteor – the intelligent solution. As used by hundreds of Accor sites across the world including Sofitel, Novotel, Mercure, Ibis, Suitehotels, Etap Hotels. Also installed in many Le Meridien properties in Europe and some selected palace hotels including the Lotti Hotel in Paris, the Hotel Amigo in Belgium, the Columbus Hotel in Monaco to name a few. In the UK and Ireland, Meteor has been installed in nearly all HTM-maintained sites.
To learn more about further benefits for your hotel, please email or give HTM a call on +44 (0) 845 458 0690 to speak to a member fo the sales team, or to arrange a no obligation meeting.